Terms and Conditions

1. Agreement to Terms

Welcome to Mineral Vitality Wellness ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Mineral Vitality Wellness website, services, communications, educational content, consultations, programs, and related resources.

By accessing this website, submitting information, scheduling appointments, purchasing services, or otherwise using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the website and services immediately.

2. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website and services, you acknowledge that you have reviewed and accepted our Privacy Policy.

3. Wellness Services Disclaimer

Mineral Vitality Wellness provides wellness education, functional health education, nutritional education, lifestyle guidance, and wellness consulting services. Mineral Vitality Wellness is not a medical practice. Our services are not intended to diagnose, treat, cure, prevent, or manage disease.

Information provided through consultations, educational materials, reports, recommendations, website content, text messages, emails, AI communications, and other resources is intended solely for educational and informational purposes. Nothing contained on this website or provided through our services should be construed as medical advice. Always consult a qualified healthcare professional regarding medical concerns.

4. No Doctor-Patient Relationship

Use of this website and participation in Mineral Vitality Wellness services does not establish a physician-patient relationship, healthcare provider relationship, or other licensed medical relationship of any kind.

5. Eligibility

By using this website or our services, you represent and warrant that: (i) you are at least eighteen (18) years of age, or you are legally authorized by a parent or guardian to use our services; and (ii) you have the legal capacity to enter into and be bound by these Terms.

6. Intellectual Property

All website content, branding, logos, graphics, documents, videos, educational materials, designs, text, and other materials are the exclusive property of Mineral Vitality Wellness or its licensors. No content may be copied, reproduced, distributed, modified, republished, sold, or otherwise exploited without prior written permission. Unauthorized use may result in legal action.

7. Website Use

You agree to use the website only for lawful purposes. You agree not to: (i) violate any applicable law or regulation; (ii) attempt unauthorized access to any systems or data; (iii) disrupt or interfere with website functionality; (iv) introduce malicious software, code, or scripts; (v) misrepresent your identity; or (vi) use website content without permission.

We reserve the right to restrict or terminate your access for any violation of these Terms.

8. Appointments and Consultations

Appointment availability is subject to change without notice. You are responsible for providing accurate information when scheduling appointments. Mineral Vitality Wellness reserves the right to refuse service when appropriate and consistent with applicable law.

9. Payment Terms

Fees for services are disclosed prior to purchase. Payment is required in accordance with the terms presented at the time of booking or enrollment. Failure to make required payments may result in suspension or termination of services.

10. Third-Party Financing

Mineral Vitality Wellness may offer access to third-party financing providers, including but not limited to Affirm, Klarna, OnFyre Health, or similar financing companies. Approval decisions, financing terms, interest rates, repayment schedules, and lending requirements are determined solely by the applicable financing provider. Mineral Vitality Wellness does not guarantee financing approval and assumes no responsibility for financing decisions, lending practices, or repayment obligations.

11. SMS Communications

Our text messaging program is conversation-initiated. When you text our Wellness Assistant line at (951) 821-8627, you start the conversation and, at that moment, consent to receive text message replies from Mineral Vitality Wellness in response to your inquiry. We do not send unsolicited marketing texts. Replies may relate to: (i) responses to your questions and customer support; (ii) appointment scheduling and reminders; and (iii) service-related communications.

Message frequency may vary. Message and data rates may apply. Consenting to receive SMS messages is not a condition of purchasing any service.

You may stop receiving text messages at any time by replying STOP to (951) 821-8627. For assistance, reply HELP or contact us directly. Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

12. Artificial Intelligence Communications

Mineral Vitality Wellness may utilize artificial intelligence technologies, including virtual assistants such as Micah, to facilitate customer support, appointment scheduling, educational content delivery, and administrative communications.

AI-generated communications are intended for informational and administrative purposes only. AI communications do not constitute medical advice, diagnosis, treatment, or healthcare services. Users should independently verify information provided by AI tools and consult qualified healthcare professionals regarding any medical concerns.

13. Electronic Communications

By communicating with Mineral Vitality Wellness electronically — including through email, website forms, or SMS — you consent to receive communications from us electronically. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.

14. No Guarantee of Results

Individual results vary. Mineral Vitality Wellness makes no guarantee regarding: (i) symptom improvement; (ii) laboratory findings; (iii) wellness outcomes; (iv) energy levels; (v) weight changes; (vi) recovery timelines; or (vii) any other health-related results. Testimonials and case studies represent individual experiences and do not guarantee similar outcomes.

15. Third-Party Links and Resources

This website may contain links to third-party websites or resources. Mineral Vitality Wellness is not responsible for the content, policies, accuracy, availability, or practices of any third-party websites. You access third-party resources at your own risk.

16. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MINERAL VITALITY WELLNESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED ACCESS, ERROR-FREE OPERATION, OR CONTINUOUS AVAILABILITY OF THE WEBSITE.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MINERAL VITALITY WELLNESS, ITS OWNER, EMPLOYEES, CONTRACTORS, AFFILIATES, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO: (i) USE OF THE WEBSITE; (ii) RELIANCE ON INFORMATION PROVIDED; (iii) PARTICIPATION IN SERVICES; (iv) COMMUNICATION ERRORS OR TECHNOLOGY INTERRUPTIONS; OR (v) THIRD-PARTY SERVICES OR CONTENT.

YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR SERVICES IS TO DISCONTINUE USE.

18. Indemnification

You agree to indemnify, defend, and hold harmless Mineral Vitality Wellness and its owner, employees, contractors, and affiliates from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (i) your use of the website or services; (ii) your violation of these Terms; (iii) your violation of any applicable law or regulation; or (iv) your misuse of any services provided.

19. Emergency Communications

Website forms, email communications, SMS communications, voicemail systems, and AI-powered communications are not monitored for emergencies. Do not use these communication methods for urgent medical concerns or emergency situations. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

20. Termination

We reserve the right to suspend or terminate your access to our website, services, or communications at any time and for any lawful reason, with or without notice.

21. Modifications to Terms

We may update these Terms at any time. Updated Terms become effective immediately upon posting to the website. Your continued use of the website or services following any update constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.

23. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the website or services shall be resolved through binding arbitration administered in Riverside County, California, in accordance with the rules of the American Arbitration Association, except where prohibited by applicable law. Each party waives any right to participate in a class action, class arbitration, or other representative proceeding.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Mineral Vitality Wellness with respect to your use of the website and services, and supersede all prior or contemporaneous understandings regarding the same.

26. Contact Information

Mineral Vitality Wellness
Phone: (951) 821-8627
Email: info@mvwellness.health
Website: https://mvwellness.health

Business Hours (Pacific Time):
Monday: 5:00 PM – 7:00 PM
Thursday: 5:00 PM – 7:00 PM
Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM

If you have questions regarding these Terms, please contact us using the information above.